Reporting Solutions

SmartMerchant Solutions offers a variety of reporting options for our credit card processing clients. Online reporting via the Internet is available 24/7, and paper-based chain reporting is available for our multiple-location clients.

Online reports can include detailed deposit information, interchange qualification, chargeback and retrieval response. Detailed daily reporting at location, regional and corporate levels is available at the touch of a button. Our online reporting options include:

• Daily, weekly, monthly, and annually
• Standard report format or CDF (comma-delimited format)
• Customized formats according to customer needs
• E-mail reports
  

Report examples:

Merchant Daily Statement
This report provides individual properties and/or corporate accounting with a detailed statement of the deposits for the prior day.

Merchant Month-end Statement
This report summarizes all bankcard deposits for the month with a summary of bankcard interchange qualifications and month-end fees.

Daily Corporate Summary Report
This is an easy-to-read summary of daily bankcard deposits and interchange qualification levels for multiple locations.

Month-End Corporate Summary Report
For each location, this report reflects all bankcard deposits for the month. It shows month-end fees and overall interchange qualification levels for the month.

Outstanding Retrievals Report
This retrieval aging report helps eliminate unnecessary write-offs due to non-response of an issuing banks request for charge documentation.

Daily Corporate Summary, CSV format
This report provides a summary of all cards processed and a corporate daily total for each property.

Special Activity File (Direct Send), CSV Format
Provided for both Retrievals and Chargebacks, this report is in Comma Separated Values (CSV) format.
All Items File, CSV Format

Chargeback Advice Letter
These letters inform the customer of a chargeback event that has already occurred, their responsibilities relative to the financial event associated with it, and how the merchant can avoid a similar chargeback in the future.

Year-To-Date Qualification Summary
This summary is typically offered monthly and gives corporate views of where the transactions are qualifying both month-to-date and year-to-date.

How to Get Started

For more information about our reporting solutions give us a call at 303-790-2600, send us a fax at 303-942-6155, or send us an email at info@smartmerchant.com.